Privacy and Data Security Policy

Effective Date: 01.01.2024

Introduction

Fish Stop ("Fish Stop," "we," "us," or "our") is committed to protecting the privacy and security of the personal data you entrust to us. This Privacy and Data Security Policy ("Policy") outlines our practices concerning the collection, use, disclosure, and protection of your personal data when you visit our website located at www.fishstop.in (the "Website") or interact with us in our restaurants.

Information We Collect

We collect personal data you voluntarily provide to us through various channels, including:

Website: Name, contact information (phone number, email address), delivery address, and any additional details provided during online interactions.
Restaurant Visits: Information gathered during your in-store experience, such as order details (items, purchase amount) and, where applicable, payment information (excluding full credit card details).
Website Usage Data: Information automatically collected when you browse the Website, such as IP address, browser type, browsing activity, and device information.

Purpose of Data Collection

We utilize the collected data for legitimate business purposes, including:

Fulfilling Orders: Processing your online and in-store orders to ensure timely and accurate delivery or preparation of your food.
Customer Service: Responding to your inquiries, providing support, and addressing any concerns you may have.
Communication: Sending you promotional emails and information about our products and services, but only with your prior consent.
Website Personalization: Tailoring your online experience at the Website based on your preferences and browsing history.
Website and Service Improvement: Analyzing website usage data to enhance the functionality, usability, and overall user experience of the Website and our services.
Compliance: Adhering to all applicable Indian laws and regulations concerning data privacy and security.

Data Security Measures

Fish Stop implements appropriate technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, it is important to acknowledge that no internet transmission is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Control Over Your Data

We empower you to manage your personal data:

Opting Out of Communications: You have the right to opt out of receiving promotional emails from us by following the unsubscribe instructions provided within the emails themselves.
Data Access and Updates: You can request access to your personal data or request updates and corrections to ensure its accuracy. Please contact us using the information provided below.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. We may also retain data for legal or regulatory compliance, as mandated by Indian law.

Children's Privacy

Our Website is not directed towards children under the age of 18. We do not knowingly collect personal data from children under 18.

Policy Updates

Fish Stop reserves the right to update this Policy periodically. We will post any revisions on the Website. We encourage you to periodically review this Policy for any changes.

For any questions or concerns regarding this Policy or our data practices, please do not hesitate to contact us at info@fishstop.in

Oyster Fish Products India Pvt. Ltd.
MS0228, DT Mega Mall, DLF City Phase-1, Golf Course Road Gurugram, Haryana 122002 INDIA
GSTIN: 06AAECO1181F1ZQ